A2P Services
Application-to-Person messaging (A2P) is any kind of message traffic in which a person is receiving messages from an application rather than another individual, and which is not expected to receive a reply. This message is going to be sent from a software application run by an enterprise to a consumer's device.
- List of A2P services we offer
- • Telecom service providers can send a number of SMS for their customers at once.
- • Organization can promote their new products for their listed customers.
- • Manage all third-party messaging on behalf of Telecom service provider.
- • Governmental organization can send their new law through SMS (In the SMS link can be attached to access the file in the organization’s website).
- Benefits
- • Premium quality service at affordable cost
- • Cloud-based service means easy to set up
- • Stop/minimize grey routes with a strong filtering solution
- • Simplify the consumption chain
- • Margin improvement with no traffic lost
- • Provide Market intelligence
- Use cases
Transactional SMS
Billing updates: Instead of leaving your customers feeling surprised about changes to their billing, A2P messaging allows you to send direct notifications of any upcoming dues and changes. This, as a result, creates a smoother billing experience for both you and your customers.
Tickets purchased confirmation: Online shopping, especially when it's for digital items like tickets, benefit greatly when confirmed via SMS. This lets the customer know that their purchase was successful and can even provide them with important information, such as event times, dates, and ticket numbers.
Promotional SMS
Businesses use promotional messages or promotional texts to drive awareness through push notifications and text messages or short message services messages (SMS messages). It’s a great way to promote a specific product or event related to a product, like discounts, offers, and coupons.
Since businesses send promotional messages primarily through texts, using SMS marketing system our gateway helps marketers to create custom messages and automate their delivery for an efficient SMS marketing campaign performance.
Beep Call A2P Service
Do you know that even a beep call/miss call can be helpful to get engaged with your customers?
Yes, many businesses these days make use of miss call service to build engagement with their target customers. So, how exactly this service works? Well, when a customer dials a number and gets on an automated voice response system, the call gets disconnected automatically and his/her contact information gets stored by the API.
This information can be kept by the businesses in the form of potential leads for their future business purpose.
At FMT, we are offering the beep call/miss call API. The system will miss call to the user and when they will make a call IVR will be played.
IVR or Interactive voice response is a technology that uses computers to interact with customers through the use of voice and DTMF tones input.
- This service is created with an intent to:-
- • Enhance customer engagement at absolutely no cost
- • Analyze and track customer’s actions
- • Build non-intrusive engagement with customers
- • Facilitate customizations through following a missed call in a variety of actions like another call, SMS, an affirmation, etc
- • Increase registration/Lead generation especially in the case of people who do not have access to the internet or any other forms of communication
- Our Beep Call/missed call service comprise of
- • Providing updates to customers for the information requested
- • Performing customer verification
- • Collecting feedback from customers
- • Facilitating a swift acquirement of customers and their details in real-time
- • Sending an SMS with a number to confirm the COD order
- • Optimizing target audience from areas with low internet or Smartphone access
- • Helping customers to make downloads by sending an SMS with the link to download a particular app
Through this service, users get an easy and fastest way to identify what exactly their customer wants. FMT solutions can help your business to run successful beep call/missed call campaigns and boost the number of leads.